1. Information We Collect

When you use HxC (powered by UnderHost), we collect:

• Name, address, phone number, and email address
• Billing and payment information (handled by PCI-compliant gateways)
• Device data, browser type, and support logs
• IP address, visit duration, and pages accessed
• Cookies for session tracking and user preferences
• Email interaction data (open rates, click tracking)

2. How We Use Your Data

Your personal data is used strictly for:

We do not sell your data. Sharing only occurs with trusted service providers or when required by law.

3. Data Sharing & Disclosure

• With law enforcement upon valid legal request
• With third-party processors under NDA (e.g., billing platforms)
• With affiliates or in corporate mergers/acquisitions

4. Your Rights

Under GDPR, CCPA, and PIPEDA, you can:

• Request access to your personal data
• Correct or update inaccuracies
• Request deletion of your data
• Withdraw consent at any time
• Export your data (portability right)
• Opt-out of promotional emails

To make a request, email privacy@underhost.com.

5. Cookie Usage

We use cookies to personalize your experience and remember login preferences. You can control cookies in your browser settings. Disabling them may affect site functionality.

6. Data Security

All personal data is stored on secure servers. Payment data is never stored directly by UnderHost. We use industry-standard SSL encryption and multi-layered safeguards.

7. Children’s Privacy

Our services are not directed to users under 13 years old. We do not knowingly collect data from children. Any such data found will be permanently deleted.

8. Policy Updates

This policy may change at any time. Continued use of our services constitutes your acceptance of the updated policy. Last revised: May 12, 2025.