INITIALIZING DOCS INTERFACE

MANAGED. MODERN. MADE FOR YOU.

EVERY PLAN. EVERY LAYER. FULLY EXPLAINED.

CONTROL WHEN YOU WANT IT. MANAGEMENT WHEN YOU NEED IT.

HxC Hosting xChange Technical Documentation

Insight into HxC’s managed cloud architecture, with tools for visibility, resilience, and control.

HxC is fully managed—our team configures, optimizes, and secures your infrastructure for you. But we believe transparency and optional control matter. That’s why we offer API endpoints for critical operations—only when and if you need them.

🌐 Cloud Architecture Overview

Multi-layered, globally distributed infrastructure designed for 99.99% uptime

Edge Network

42 Points of Presence worldwide with Anycast routing technology

  • Global Anycast DNS
  • Instant failover
  • <30ms latency

Security Layers

Enterprise-grade protection at every infrastructure level

  • DDoS mitigation
  • Web Application Firewall
  • Zero Trust architecture

High Performance

Cutting-edge hardware for maximum throughput

  • NVMe storage arrays
  • 40Gbps networking
  • 3D XPoint caching

📊 Hosting Plans Matrix

Feature Starter Pro Business Enterprise
Nodes 2 App Nodes 2 App + 1 SQL Custom Cluster 5+ Grid Nodes
vCPU Cores 8 16 40+ 80+
RAM 16GB 32GB 256GB+ 256GB+
Storage 100GB NVMe 200GB NVMe 5TB+ NVMe 10TB+ NVMe
Backups 2TB 2TB 5TB 5TB
Uptime SLA 99.95% 99.95% 99.995% 99.99%
DDoS Protection Enterprise Enterprise Enterprise Military-Grade
Support Dedicated Team Dedicated Team 24/7 Engineer Dedicated Account Engineer

STARTER CLOUD

Entry-Level HA
  • 2 App Nodes (Active-Passive)
  • 8 vCPU Cores & 16GB RAM
  • 100GB NVMe + 2TB Backup
  • Free CDN & 99.95% Uptime SLA
  • Enterprise DDoS Protection
  • Fully managed: setup, security, and monitoring

High-Availability Architecture

🖥️
App Server 1
Active
🖥️
App Server 2
Standby

Package Overview

The Starter plan delivers essential high availability using an active-passive configuration. If the primary application server fails, the standby server takes over through basic monitoring scripts or manual intervention. This setup suits low-traffic applications that require minimal downtime.

🖥️
App Server 1
Active
🖥️
App Server 2
Standby
🗃️
SQL Server
Active

Package Overview

The Pro plan enhances resilience by adding a dedicated SQL database to the application failover setup. App servers still switch roles seamlessly on failure. However, the database remains a single point of failure in this tier, so outages may impact dynamic content or transactions.

⚖️
Load Balancer
Active
🖥️
App Server 1
Active
🖥️
App Server 2
Standby
🗃️
SQL Server
Active

Package Overview

The Business plan introduces a load balancer that distributes traffic between app servers. On failure, requests reroute instantly to the standby instance. While application uptime improves significantly, the single SQL database node remains a risk without full database redundancy.

⚖️
Load Balancer
Active
🖥️
App Server 1
Active
🖥️
App Server 2
Standby
🖥️
App Server 3
Standby
🗃️
SQL Cluster
Active

Package Overview

The Enterprise plan provides complete fault tolerance. It features clustered app servers behind a load balancer and a high-availability SQL database. If any component fails, another node automatically takes over with zero downtime—ideal for critical systems with no room for error.

Active
Standby
Failed
Processing

🔒 Security Framework

HxC manages every layer from patching to policy enforcement—so you don't have to.

Network Protection

  • DDoS Mitigation (10Tbps capacity)
  • Web Application Firewall
  • IP Reputation Filtering

Data Encryption

  • TLS 1.3 Everywhere
  • At-Rest AES-256
  • Hardware Security Modules

Access Control

  • Multi-Factor Authentication
  • Role-Based Permissions
  • SSH Key Management
SOC2 Type II Certified
GDPR Compliant
HIPAA Ready

Most customers never touch the API but when advanced access is required, it’s ready and secure.

⚡ Developer Access & API Controls


# 🔍 Check instance status
curl -X GET "https://api.hxc.ca/instances" \
  -H "Authorization: Bearer YOUR_API_KEY"

# 🔄 Reboot an instance
curl -X POST "https://api.hxc.ca/instances/x5687/reboot" \
  -H "Authorization: Bearer YOUR_API_KEY"

# 📥 Take a manual snapshot
curl -X POST "https://api.hxc.ca/v1/instances/x5687/snapshot" \
  -H "Authorization: Bearer YOUR_API_KEY"
            

Managed, But Accessible

While all infrastructure is fully managed by the HxC engineering team, you maintain the ability to interact with your environment as needed—securely and safely.

  • Programmatic reboot, reinstall, and snapshots
  • Audit logs for actions triggered via API
  • Token-based access with permission scopes
  • API access for DevOps transparency—without full server responsibility
View Full API Reference

📘 Support Resources

24/7 Technical Support

Response times under 15 minutes for critical issues

Knowledge Base

500+ articles and troubleshooting guides

Migration Assistance

Free migration from other providers

Our Promise

At HxC, we remove complexity without removing control. You focus on growth—we handle the rest.

Global Infrastructure

Server locations

12 Locations Around the World

Your Data, Everywhere. Instantly.

Ready to Evolve Your Infrastructure?

Choose your path to next-generation hosting solutions